“The staff are excellent in every way. They are caring, compassionate and Mum could not be in a better place. From the management through to the lovely lady who cleans my mother’s room, I have found wonderful people who care about every aspect of the vital jobs they are undertaking”
“My father came to Vida Grange as his Alzheimer’s Disease was advanced and his previous home could no longer meet his needs. He settled quickly and it really was a home from home, the carers and all staff are very responsive to the resident’s needs and it is a lovely environment, bright and welcoming and very comfortable for them all. The staff are always polite, friendly and caring and communicated really well with the family concerning my father’s well-being. When the end came they could not have done more for him and for us and we will always be eternally grateful to them for making his last years so comfortable.”
“Since my Sister has been residing at Vida Hall we have seen a marked difference in her. She is more content now than ever she has been for the last 10/12 years. We can only see her about once a month (availability of public transport) but we can now relax at home knowing she is living and being cared for in such a wonderful environment. We have always found the home and rooms to be in an immaculate state and the staff are some of the most caring we have known. The staff are so welcoming professional, friendly and approachable.”
“My wife will always say that living in Vida Grange is 2nd best (to living at home) but Harlow Carr is staffed by wonderful, caring people and my wife is so very happy living with such first-class carers. I visit approximately five days a week and am impressed by their standards. I think the fees are rather high, but you do get value for money.”
“Professional, loving and stimulating care. My husband is happy and fit. He likes all his careers very much and he is well cared for. There are many musical events which all residents enjoy and find stimulating. There are trips out for walks, to go shopping or for a coffee. I could not wish for better.”
“My Aunt was one of the first residents when Vida Grange opened. The level of care and understanding I’ve witnessed towards my Aunt and myself since then has been outstanding. Staff went out of their way to take her to church every week, which, due to the way her Alzheimer’s disease manifested, was the only time she as happy. She died on Boxing Day, a member of staff with her as I knew they would be. Thank you all!!”
“The family would like to thank the staff at Woodlands for their support during my mother’s recent hospitalisation and her care thereafter and for supporting my father during his distress at this time. Renewed thanks are sent to the excellent entertainment team for their innovative ideas and unfailing cheerfulness.”
"The care and respect administrated to my darling, throughout his 22 months residence in Vida, can only be described as exemplary. From EVERY member of staff, ancillary as well as carers, he was treated with dignity, humour, and, I believe, love. When ‘end of life’ care was initiated, the excellence continued, both from ensuring his comfort and cleanliness, to the professionalism of continuing assessment and administration of medication. Words, to express gratitude for everything you have done for him, are impossible to find, they would be inadequate."
“The care my dad received at Vida was flawless. We really felt that the staff took the time to get to know dad, to understand him and to do their best to make his last months as comfortable as possible. We also appreciated being kept informed of everything that was happening with dad. Nursing homes are busy places but someone always found time to sit down and talk to us.
Thank you again. You are doing wonderful work at Vida, keep it up. My only regret is that dad didn’t come to you sooner.”
“I would like to sincerely thank you and your excellent staff for the care and love you have shown Mum since she came almost 4 years ago. Dad and I have often agreed that dementia is an awful disease but with Mum in Vida and Dad around the corner from her and us, things were as good as they could be.”